Accessibility Statement

Our commitment

The Air Experts is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to theairexperts.net (the "Site").

We believe every homeowner in our service area should be able to learn about our heating and cooling services and reach us easily — regardless of ability or the technology they use.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

We aim to conform to WCAG 2.2 Level AA. These guidelines, together with the Americans with Disabilities Act (ADA), guide our design and development. Because we publish new content and use some third-party features, parts of the Site may not yet fully conform; we treat any gap as a defect to fix.

Measures we take

• Designing with sufficient color contrast and a clear, consistent visual hierarchy.
• Providing meaningful alternative text for informative images and empty alt text for decorative ones.
• Building keyboard-operable navigation, menus, and interactive components with visible focus.
• Using semantic HTML headings, landmarks, and labels so assistive technologies can navigate the Site.
• Testing layouts at responsive sizes and supporting text resizing without loss of content.
• Reviewing accessibility as part of our ongoing site updates.

Third-party content

Some features — such as embedded reviews, scheduling, financing applications, maps, or chat — are provided by third parties and may not be fully under our control. Where a third-party feature creates a barrier, please contact us and we will provide the information or assistance you need through another channel.

Alternative ways to reach us

If you have difficulty using any part of the Site, you can always reach a real person. Call us at (205) 754-0361, email [email protected], or visit us at 7154 Cahaba Valley Rd, Birmingham, AL 35242. We will work with you to provide the information, scheduling, or service you're looking for in a format that works for you.

Feedback & how to report a problem

We welcome your feedback on the accessibility of this Site. If you encounter a barrier or have a suggestion, please let us know:

• Email: [email protected]
• Phone: (205) 754-0361
• Mail: 7154 Cahaba Valley Rd, Birmingham, AL 35242

Please describe the page or feature, the problem you experienced, and the assistive technology or browser you were using if you can. We aim to respond within a reasonable timeframe and to resolve valid issues promptly.

Ongoing effort

Accessibility is an ongoing effort, not a one-time project. As we publish new content and update the Site, we continue to review and improve its accessibility. We will update this statement as our practices and the applicable standards evolve.